Online orders will be processed and dispatched Monday to Friday. We make every effort to ensure all online orders are dispatched within 1-2 working days. Please note: Orders will not be dispatched on weekends or public holidays - Please allow extra time over Christmas & New Years.

Products shown on our website are also available in store. This means that while we try our hardest to ensure we process your orders first, there is always a chance it may be sold in store first if there are low stock levels. In the event of this happening we will contact our stockist to attain another product for you otherwise a full refund will be given and you will be notified if this is not feasible. 
We offer FREE SHIPPING ON NZ ORDERS OVER $200. This offer applies to smaller packages and does not extend to some of our larger items - Items that are excluded from free shipping will be noted at the bottom of that products description. A shipping fee may also be indicated where there are multiple items purchased causing an over sized package.

If you have any questions regarding shipping, feel free to CONTACT US by sending an email with product details and we will get back to you about shipping costs.

We offer CLICK AND COLLECT as an alternative shipping method (This option is available at the checkout). Just visit us in our Wild Rose store with your emailed invoice and your order is yours! 

PLEASE NOTE: Some items may have to come from our Wellington store, so allow 1 working day or give us a call before popping in. 

At this stage we only ship within New Zealand.